Moscow opened a call center for foreign tourists as part of preperation works the 2018 FIFA World Cup Russia™. The service is available in five languages – Russian, English, German, French and Chinese.
Konstantin Goryainov, deputy head of the national policies and interregional relations department of Moscow, noted that over the last two years the influx of Chinese tourists has almost tripled. This was the motivation for including Chinese language among those in which call center services are offered.
The hotline is available 24/7.
Photo: Artyom Geodakyan/TASS